Contact support: support@niblapp.com. Include your username and, if something went wrong, what you were doing and a screenshot.
Using Nibl
What is Nibl?
Nibl is a social app for home cooking. You post the dishes you make, rank them against each other, and see what your friends are making. Every dish has a recipe behind it, so anything that looks good can be saved and made again.
How do scores work?
After you post a dish, pick how it went: Loved it, It was okay or Didn't like it. Nibl then shows you dishes you've already ranked and asks which you enjoyed more. Your answers place the new dish on your personal list, and its position sets a score from 0 to 10.
A recipe's community score is simply the average of everyone's scores for it.
Why can't I see my scores yet?
Scores unlock once you've posted five different dishes. Until then, your dishes show how you felt about them ("Loved it" and so on). On your fifth dish, Nibl asks a few quick comparisons and reveals your first ranked list.
What are "Unranked" dishes on my profile?
If you leave the ranking step with Finish later, the dish waits on your profile under Unranked. Only you can see it. Tap Rank it to finish, and it's published to your friends.
How do I import a recipe from a website?
When you add a recipe, choose to import it and paste the link. Nibl pulls in the title, ingredients, times and servings, and keeps a link and credit to the source. You write the steps in your own words. Imports can be wrong, so check the ingredients before you cook.
How do I find my friends?
Search for their username in Discover, or go to Settings → Find friends to check your contacts. Contact email addresses are scrambled (hashed) on your phone before anything is sent, and we don't store them. See our Privacy Policy for details. You can also send an invite from Settings → Invite friends.
How do I change notifications?
Go to Settings → Notifications to choose which notifications you get. To turn them all off, use your phone's settings for Nibl.
I forgot my password.
On the sign-in screen, tap Forgot password? and enter your username, email or phone number. Then choose Text me a code or Email me a link, and pick a new password. If you're still signed in, you can also go to Settings → Change password. If you signed up with Apple or Google, just use that button again. No email arriving? Check your spam folder, make sure the email in Settings → Email & phone is right, or email support@niblapp.com with your username.
Safety and privacy
How do I report a dish, recipe, comment or person?
Tap the ⋯ menu on the dish, recipe or person's profile and choose Report. To report a comment, press and hold it. Pick a reason and add any details. Our team reviews reports within 24 hours and removes content or accounts that break our Community Guidelines. You can also email support@niblapp.com.
How do I report something that puts a child at risk?
If a child is in immediate danger, contact your local emergency services first. Then report the dish, recipe, comment or profile in the app (choose Puts a child at risk), or email support@niblapp.com with the subject "Child safety report". We remove the content, ban the account and report it to the authorities. See our Child Safety Standards.
How do I block someone?
Open their profile, tap the ⋯ menu and choose Block (you can also block from the ⋯ menu on their dish, or by pressing and holding their comment). Once blocked, neither of you can see the other's dishes, recipes or comments, and any follows between you are removed. To unblock, go to Settings → Blocked accounts.
Can I remove a comment on my dish?
Yes. Press and hold the comment and choose Delete comment. You can delete any comment on your own dishes.
How do I make my account private?
Go to Profile → Settings and turn on Private account. New followers then need your approval, and only approved followers see your dishes, recipes, scores and saves. People can still find your profile (name, username and photo) in search and suggestions.
How do I delete a dish?
Open the dish, tap the ⋯ menu and choose Delete dish. It's removed from your profile, and from your ranking if it was your only dish of that recipe.
How do I delete my account?
Go to Profile → Settings → Delete account. It's permanent. See Delete your account for what's removed, and how to ask us to delete it if you don't have the app.